Refund Policy
Last Updated: 07/31/2025
At AMW, we want you to love what you ordered. If you're not satisified, here's how we can handle returns and refunds.
Return Eligibility
- Items must be unopened, and in original packaging.
- Returns must be requested within 14 days of delivery.
Non-Returnable Items
Due to hygiene and safety, we do not accept returns on opened containers or used products.
How to Start a Refund
Email us at amwsmooth17@gmail.com with you order number and reason for return. We will provide return instructions.
Refunds
Once your return is recieved and inspected, we'll notify you of your return status. If approved, a refund will be processed to your original payment method with 5-7 business days.
Shipping Costs
- Return shipping costs are the costumer's responsibility unless the return is due to our error (e.g., wrong or damaged items).
- Original shipping fees are non-refundable.
Contact Us
If you have any questions, contact us at amwsmooth17@gmail.com.